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‘Solid loss’ — A Capitol Hill low-waste retail experiment ends as The Naked Grocer will close to end 2023

Truesdell at the grocery’s opening in 2022

One of Capitol Hill’s most ambitious retail experiments is coming to an end.

The Naked Grocer and its low-waste approach to shopping will shut down to end 2023.

“I started realizing it was a possibility that we would need to close around the middle of November—up until then, I held out hope things would turn around,” owner Jayne Truesdell told CHS about the decision. “Our sales steadily declined throughout the fall and it ultimately came down to the amount of money coming in versus the amount of money going out.”

Truesdell said the Naked Grocer has been operating at a “solid loss.” She said the sales needed to create a thriving business would have to be about double, and that the amount of growth needed does not feel possible.

The closure comes after a year and a half of business for the package-free grocery shopping concept. CHS reported here on the summer 2022 opening of The Naked Grocer and hopes its bulk bins, spice shelves, and fresh baked goods and produce would survive and thrive if only a fraction of the thousands of apartment dwellers who live within a few blocks of the store decided to add it to their regular routines around buying groceries.

Truesdell, who cut her entrepreneurial teeth working with Autumn Martin to grow Seattle’s Hot Cakes, transformed the space which was previously the longtime home of Capitol Loans which can now be found across the street. The goal was to achieve a low-waste retail grocery environment while keeping prices competitive to chains like PCC and also, Truesdell said at the time, meeting customers “where they are” by bringing the store to the expensive but densely populated blocks of Pike/Pine.

The new Naked Grocer built itself around a familiar core of bulk bins like you might find in your favorite co-op with aisles of scoop bins, shelves of spice jars, and racks of silver cisterns full of liquids from honey to detergent.

Much of the inventory was sourced through the Puget Sound Food Hub which gave The Naked Grocer easy access to local farms and providers. The secret ingredient was Truesdell’s work to add unique and heirloom items directly from independent providers to round out the grocery’s selections.

The grocery made what turns out to be a final big push this fall as Truesdell added cafe offerings like avocado toast and a juice bar to try to increase foot traffic into the E Pine shop and boost the struggling business. “Initially, it did bring in some more people and I do think we would have done even worse without it, but the difference it made in revenue was relatively small,” Truesdell said.

The Naked Grocer announced the coming closure last week. From now until the end of the month, the store will continue to stock its main selections of bulk food items, produce, milk, and bread. With the holidays, The Naked Grocer is also especially hoping to sell remaining goods that make for good stocking stuffers and gifts.

“The store needs your support now more than ever to wrap up our financial responsibilities. It has been very quiet this past fall and we need your help to make these last couple of weeks count,” the announcement read.

The space built out for The Naked Grocer will soon be ready for a new tenant on the block developer Asana Partners has slowly been trying to build into a neighborhood core. More change will come around the corner where  Henry’s Gym is coming to Boylston Ave in a project that will convert all three stories of the The Boylston Garage building into a new-era fitness facility complete with the latest workout equipment — and a bar.

Looking into the new year, Truesdell said she’s hoping to take on a full-time job to help pay off the Small Business Administration loan taken out to jumpstart the business.

“We are going to have a lot of debt to manage going forward,” Truesdell said.

Truesdell says she will miss being a business owner on Capitol Hill and the opportunity to support local food vendors and sow money back into the community—and the community itself.

“I love our customers so much and I’ve loved being a small part of their lives,” Truesdell said.

The Naked Grocer is located at 620 E Pine. Learn more at nakedgrocer.com.

 

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17 Comments
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Caphiller
Caphiller
1 year ago

Oh nooo! That’s such a bummer. I love the naked grocer – I shop there a few times a month. I love the bulk syrup, cleaning products and spices. And I love bringing my own containers.

Neighbor
Neighbor
1 year ago

Bummer this model doesn’t pencil out. Not sure when things shifted, but used to be less expensive to buy bulk. Still refilling our shampoo, dish soap, etc. but even after comparison shopping throughout the CD and CH, we pay more to refill than if purchasing single use plastic. We (Seattle, WA, US) need to legislate Extended Producer Responsibility yesterday.

Matt
Matt
1 year ago
Reply to  Neighbor

There was a strong push for a statewide legislation, Washington Recycling and Packing Act, that ultimately failed but I hope to see renewed efforts this legislative session.

Neighbor
Neighbor
1 year ago
Reply to  Matt

Thanks for that info! I hope it makes it back this session.
Link in case others are curious:
https://wsac.org/washington-recycling-and-packaging-act-hb-1131-and-sb-5154/

Glenn
Glenn
1 year ago
Reply to  Neighbor

This model might pencil out if it was offered in a larger location where economies of scale would come into play. A tiny storefront in a very expensive area of Capitol Hill makes selling groceries at affordable prices profitably pretty difficult.

See you next tuesday
See you next tuesday
1 year ago
Reply to  Glenn

Or, give up on trying to be fancy and cute. A small store footprint could work too. Smaller containers, and house more skus (or same # of skus but in a smaller store foot footprint) — allow the employee to restock the front of the house containers more frequently. She also could have other long-shelf life products that take up little space for cross-sell to increase visits (tinctures, etc). Somehow Rainbow Natural Remedies on 15th is holding up.

d.c.
d.c.
1 year ago

Damn, that sucks. I like it but couldn’t do my regular shopping there. The fact is the model is too expensive for most folks even if it shouldn’t be. Maybe they can work their connections and infra into a partnership with another shop or farmers market. Sad to hear though :(

Anna j
Anna j
1 year ago

I loved this place, but I wanted it to be less expensive. What a bummer for everyone

CKathes
CKathes
1 year ago

Great concept but probably ahead of its time. We need more stick-and-carrot economic incentives to reduce waste, or most people just won’t bother. I’ve never understood why a supposedly progressive state like WA doesn’t at least have a bottle deposit law similar to Oregon’s, which is over 50 years old.

Tom
Tom
1 year ago
Reply to  CKathes

Talk about bending over backwards to criticize the progressives when it would have been the people not from the Bernie camp complaining about such law because of the homeless returning bottles for drug money.

CKathes
CKathes
1 year ago
Reply to  Tom

That’s one reason why I support it. Deposit refunds for the most part go straight to the economic bottom rung. The fact that a few people might buy drugs with that money doesn’t negate the overall benefit (there are drug addicts at every economic level, even the top 1%).

newyorkisrainin
newyorkisrainin
1 year ago

The city (and region) needs to think critically about the barriers to small businesses and entrepreneurship in our area — particularly for folks without wealth. There’s the BCOF program, but that model is limited.

autumn
autumn
1 year ago

:,(

Russ
Russ
1 year ago

This was not a real grocery store, it was an interactive art exhibit that ran out of money.

Neighbor
Neighbor
1 year ago

It was a great store but most of what it stocked was also at the Central Coop plus they had the non-bulk items too.

stephanie
stephanie
1 year ago

This is such a bummer, especially since this was also a business idea that I had 20 years ago. Owning a small business in an expensive city is tough. Operations should be 10% of your revenue, but here they were obviously more (thusly reflected in higher prices). Proud of her for trying though and keep hoping this idea can pan out. Despite any businesses believable concepts and the extreme value of this offering, customers still are price sensitive irregardless of their economic position.

Fern
Fern
1 year ago

From the moment I heard of this store, I knew it would not last. There’s no competing w/ the big dawgs. Even if you cute and and hip.